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FAQ

WHEN WILL YOU SHIP MY ITEMS?

mezeze.com partners with global merchants and artisans in order to provide you with the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc.

Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)

We offer international shipping options too - no matter where you are, you can buy from us!

Most orders are processed and shipped from our warehouses around the globe within 3-5 business days after receipt of payment.

Orders may be cancelled if they have not been processed and shipped. After they have been processed they may not be cancelled. Please make sure to provide the correct shipping address. mezeze.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. mezeze.com will not be held responsible for customs taxes.

WHEN WILL MY ITEMS ARRIVE?

As we mentioned above, because we ship directly from our partners in various countries around the globe, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)

WHERE ARE MY ITEMS COMING FROM?

mezeze.com partners with global merchants and artisans in order to provide you with the best prices and the most interesting products. This means that your order is shipped from global areas such as USA, UK, Thailand, Tibet, China, India, etc.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

DO YOU SHIP OUTSIDE THE UNITED STATES?

We are only able to ship within the United States at this time, with the exception of APO/FPO/DPO addresses. We apologise for any inconvenience.

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works.

DO YOU SELL WHOLESALE?

Yes. Email us for details (support at mezeze dot com).

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